Frequently Asked Questions | Shams Free Zone Setup
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FAQs

Please see below some frequently asked questions about getting a license with Sharjah Media City (Shams). Kindly note that these are subject to changes as and when instructed by the Government of the UAE. If you have any further queries or clarifications, please get in touch with our team through our live-chat, contact us form or by calling 800-SHAMS (74267).

  • Can I pay using my credit card?
  • Can I pay via installments?
  • What will be the address of my company?
  • Can I get my own P.O. Box?
  • Can I invoice clients anywhere in the UAE?
  • Can I make changes to my activity/activities later?
  • Can I use my existing visa to incorporate a company?
  • What is the process of opening a bank account for the company?
  • Can I get a landline for my company?
  • Is a Local Partner required to incorporate my company in Shams?
  • Am I authorized to own other companies in other Emirates using the Shams License?
  • How will VAT affect license holders?
  • Is there a specific port designated for the entry of goods?
  • Is the investor required to be a UAE Resident in order to establish a business in Sharjah Media City (Shams)?
  • Can I obtain a dependent visa for my family?
  • Can I get a Custom Import/Export code with the license for trading?
  • Does Sharjah Media City (Shams) provide a Chamber of Commerce certificate with the license?
Sharjah Media City (Shams) accepts Credit Card payments.
Currently, we only accept 100% upfront payments. However, banks may convert your payment to a monthly instalment plan. 
Your company address will be Sharjah Media City (Shams).
Yes, you can. An annual fee is applicable for the service. Contact our concierge service desk for more information. 
Yes
Yes, you may change your business activities even after you have incorporated your company.
Yes, and we do not require a NOC from your existing sponsor.
A list of banks with their contact details will be provided. Sharjah Islamic Bank and RAK Bank representatives are present in the Shams office to answer your queries. 
We do offer phone answering services. Email us at concierge@shams.ae to know more.
No, you will have 100% ownership of your company.
You can open a branch or subsidiary subject to the approval of relevant Authorities.
Pursuant to Federal Decree-Law No. (8) of 2017 on Value Added Tax, companies registered in Sharjah Media City (Shams) will be required to register for VAT. Shams will be offering VAT registration services for its clients. Log on to shams.ae/vat to check your eligibility and register. Shams will also be levying 5% VAT on certain products and services.
You can obtain an Import/Export code from any UAE port.
No
Yes.
You can apply for a code from Customs.
We do not provide it however you can apply for a Certificate from the Chamber of Commerce directly.